You may request to cancel your stay for a full refund, up to 15 days before the date and time of reservation date. Cancellations between 14 to 8 days before the date and time of reservation date may be refunded of 50% of the reservation total price. Cancellation requests made 7 days before the date and time of reservation date may not receive a refund nor a transfer.
For PEAK SEASON, full refund can only be possible 30 days before the date and time of reservation date and 50% 20 days before. Cancellation requests made 19 days before the date and time of reservation date may not receive a refund nor a transfer.
When you confirm your reservation, you agree to these terms.